Business process re-engineering (bpr)
Business Process Re-engineering (BPR) is a management strategy originally focusing on the analysis and design of workflows and business process within an organization. BPR is a way in which organizations study their current business processes and develop new methods to improve productivity, efficiency, and operational costs. It involves the analysis of company workflows, finding processes that are redundant or inefficient, and figuring out ways to get rid of them or change them. The development of system operating procedure is an essential part of business Process re- engineering.
System Operating Procedure (SOPs)
A Standard Operating Procedure (SOPs) is a set of written instructions that document a routine or repetitive activity followed by an organization. The development and use of SOPs are an integral part of a successful quality system as it provides individuals with the information to perform a job properly, and facilitates consistency in the quality and integrity of a product or end-result. System operating procedure provides the systematic direction to the workflow in each business process.
Purpose of SOPs
SOPs details the regularly recurring work processes that are to be conducted or followed within an organization. They document the way activities are to be performed to facilitate consistent conformance to technical and quality system requirements and to support data quality.
Benefits of SOPs
1. The development and use of SOPs minimizes variation and promotes quality through consistent implementation of a process or procedure within the organization.
2. The SOP can indicate compliance with organizational and governmental requirements and can also be used as a part of a personnel training program.
3. It minimizes opportunities for miscommunication and can address safety concerns.
4. When historical data are being evaluated for current use, SOP can also be valuable for reconstructing project activities when no other references are available.
5. The auditors or inspectors frequently use SOP as checklists while performing auditing procedures. It helps in detecting errors in the internal control.
6. The well designed SOP reduces work effort, along with improved comparability, credibility, and legal defensibility.
7. The SOP provides the detailed work instruction, it become very useful during temporary or permanent change in the Personnel.
8. The top management can focus on major core issues and expansion rather than being engaged in routine processes.
9. The SOP fixes the accountability of each personnel at each level. Hence, it reduces the confusion within the entity.
10. The top management receives all required reports at periodic intervals in the prescribed format from each functional department.
11. It empowers the employees by providing them appropriate authority which results in increasing sense of belongingness for the company among employees.